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Duke Energy Home Battery Incentives

Get monthly credits for your home battery system

Save money when you install battery storage

Power Manager® provides incentives for Duke Energy customers who register their home battery storage. This program allows Duke Energy to manage energy usage on the electric grid by drawing power during high-demand periods. Customers can receive monthly bill credits as a reward for their participation. 

*See below for qualified EVERVOLT systems. 

What Is the ConnectedSolutions Program?

During times of very high demand for electricity, think everyone using their A/C on a hot summer’s day, utilities must rely on non-environmentally friendly options to meet customer demand. Enrolling in ConnectedSolutions allows your utility to instead use some of your stored solar power in your EVERVOLT home battery system during peak demand events. This lowers pollution, increases grid stability, and financially compensates you.

So how do you enroll?

Step 1

  • As long as you live within Massachusetts or Rhode Island, have an EVERVOLT home battery system successfully installed and commissioned, and have an interconnection through Eversource, National Grid, Rhode Island Energy or Cape Light Compact you should be eligible
     
  • Once you have confirmed your eligibility your utility requires an application to be submitted for enrollment

Step 2

  1. Site Name:
  2. System Model:
  3. Utility:
  • Once you contact the above email address, you will receive the terms & conditions document for review and signature along with the instructions to fill out the enrollment form on our web portal https://myevervolt.com 
     

Step 3

  • Once you have successfully submitted the application all you have to do is wait for your system to be approved and be part of the program. 
  • You can review the status of your enrollment on the web portal- https://myevervolt.com 

What Is the ConnectedSolutions Program?

During times of very high demand for electricity, think everyone using their A/C on a hot summer’s day, utilities must rely on non-environmentally friendly options to meet customer demand. Enrolling in ConnectedSolutions allows your utility to instead use some of your stored solar power in your EVERVOLT home battery system during peak demand events. This lowers pollution, increases grid stability, and financially compensates you.

  1. 01

    Confirm your eligibility

    As long as you live within Massachusetts or Rhode Island, have an EVERVOLT home battery system successfully installed and commissioned, and have an interconnection through Eversource, National Grid, Rhode Island Energy or Cape Light Compact you should be eligible. Once you have confirmed your eligibility your utility requires an application to be submitted for enrollment.

  2. 02

    Enroll your system through the web portal

    Please email PanasonicEverVoltSupport@us.panasonic.com with the following details: 

    1. Site Name
    2. System Model
    3. Utility

    Once you contact the above email address, you will receive the terms & conditions document for review and signature along with the instructions to fill out the enrollment form on our web portal.

    Visit the Web Portal about Enroll your system through the web portal Visit the Web Portal
  3. 03

    Submit and wait for approval

    Once you have successfully submitted the application all you have to do is wait for your system to be approved and be part of the program. You can review the status of your enrollment on the web portal. 

    Visit the Web Portal about Submit and wait for approval Visit the Web Portal
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    Participate annually

    Battery controls may occur 30-36 times per year. Up to 18 times between December and March, up to 9 times between May and September and up to 9 times in April, October and November.

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    Generous incentives

    When you install a qualifying system such as Panasonic EVERVOLT home storage system, you may be eligible for monthly credits as long you continue to participate in the program.

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    Installation by a trusted professional

    Use our dealer locator to find a Panasonic Authorized Storage Installer in your area. Duke Energy Trade Allies, such as Panasonic and their authorized installers, are skilled professionals who have been vetted by Duke Energy.

Save money & lower your system purchase price

PowerPair + Power Manager Battery Control

Includes PowerPair one-time incentives plus ongoing monthly bill credits. Qualifying PowerPair installations that also enroll in Power Manager® Battery Control may be eligible for:

  • One-time $0.36/watt-AC incentive for solar panel installation up to 10 kW-AC (PowerPair)
  • One-time $400/kWh incentive for storage installation up to 13.5 kWh (PowerPair)
  • Monthly ongoing bill credit following installation based on your battery capacity (Power Manager)

Eligibility

  1. You must be a Duke Energy Carolinas or Duke Energy Progress online customer.
  2. You must enroll and participate in the battery control option of the Power Manager® program via a reliable internet connection and allow remote communication with and control of your system by Duke Energy or related third parties.
  3. Your qualifying EVERVOLT system must be installed by a Duke Energy Trade Ally and enrolled in the Residential Solar Choice Rider. View the program Terms and Conditions. 
  4. You must apply for and adhere to Duke Energy interconnection requirements and maintain enrollment in Residential Solar Choice Rider for 24 months.
  5. After 24 months you may switch to the Net Metering Bridge Rider, subject to availability. You may switch riders a total of two times within the 10-year enrollment period. .
  6. You can view the riders for customers of Duke Energy Carolinas or Duke Energy Progress online.
  7. You must provide a reliable internet connection and grant access to operating and characteristics data to Duke Energy and applicable third parties.

Power Manager Ongoing Monthly Bill Credits (based on battery capacity)

Battery Model Usable Rated Capacity (kWh) Nameplate Capacity Continuous Discharge (kW)1 Monthly Bill Credit Annual Potential Bill Credit
EVERVOLT EV-X10 9 kWh 5.53 kW $25 $305
EVERVOLT EV-X15 13.5 kWh 8.29 kW $38 $458
EVERVOLT EV-X20 19 kWh 11.06 kW $50 $611

Equipment Requirements

  • You must install a program-eligible system(s) included in the table above.
  • You must be installing eligible equipment for the first time.
  • You must own the premises where the equipment is installed.
  • Equipment must be installed by a Duke Energy trade ally and will be subject to inspection and verification upon request by Duke Energy.
  • Installer must be Duke Energy-approved prior to submitting an application for a PowerPair incentive for the installed equipment.
  • Maximum export to the grid from the customer’s energy system, including but not limited to installed equipment, must not exceed 20 kW-AC at any time.
  • The installed equipment must comply with interconnection standards and maintain Internet connectivity to provide required operation and operating characteristic data.

1For larger battery systems (more than 3 batteries), contact Duke Energy to confirm nameplate capacity continuous discharge rate (kW) and monthly bill credit amount.

FAQs - Duke Energy’s Power Manager and EnergyWise Home Battery Programs

  • Customers can earn ongoing monthly bill credits by enrolling their EVERVOLT home battery system in the Duke Energy Battery programs. By enrolling your qualifying battery system, you agree to let Duke Energy adjust your battery control operating settings and utilize electricity stored on your battery.

    If you are part of the Duke Energy service territory, the battery program is called Power Manager®.

    If you are part of the Duke Energy Progress service territory, the battery program is called EnergyWise® Home.

     

      

  • Step 1: Complete the interconnection application with Duke Energy prior to installation and commissioning of the EVERVOLT home battery system.

    Step 2: Submit the enrollment form through the web portal https://myevervolt.com and acknowledge the terms and conditions of the program.

    Step 3: Submit and wait for approval

    Once you have successfully submitted the enrollment form, we will work with Duke Energy to review your eligibility. Your application status will be notified on the web portal. It is important to note that steady internet connection is required to ensure system participation in the demand response events.

    evervolt-faq

  • Duke Energy will send a signal to the enrolled battery system at a specific time to temporarily adjust the system’s operating settings (charge, discharge, hold state of charge, return to normal operations, change of mode, and store energy) and provide stored electricity back to the grid. You in turn get monthly bill credits for participating.

    Sources: Power Manager and EnergyWise Home

     

    1. Complete an interconnection application with Duke Energy and remain compliant with the interconnection standards to receive bill credits
    2. Participate for at least one year
    3. Have an eligible battery installed
    4. Maintain a reliable internet connection with installed battery

  • Once you have confirmed your eligibility, please submit the enrollment form, and acknowledge the T&Cs through https://myevervolt.com by logging in to your myEVERVOLT account.

    If you have not received your login credentials from your installer during the system setup, please contact

    PanasonicEVERVOLTsupport@us.panasonic.com.

  • The incentives for the Power Manager and EnergyWise Home Battery programs are provided in the form of a monthly utility bill credit. This credit is calculated based on the total nameplate capacity continuous discharge rate (kW) for eligible batteries enrolled and approved in the program, adjusted by a capability factor. The bill credits are also subject to capacity maximums defined by interconnection standards at 20 kW.

    You can earn up to $50/month with your EVERVOLT system. For more information about monthly credits, please visit Power Manager or EnergyWise Home

  • There can be up to 36 battery control events per year (minimum of 30 events).

                . December-March: up to 18 times

                . May-September: up to 9 times

                . April, October and November: up to 9 times

  • Yes, participants can opt out of up to four demand response events each year without penalties.

  • Installation must comply with Duke Energy’s interconnection requirements and limitations, ensuring that the kW discharge value does not exceed 20 kW.

  • Yes, your EVERVOLT system will require a steady internet connection to participate in the demand response events and maintain program eligibility.

  • Yes, you can opt out after enrolling. Please contact PanasonicEVERVOLTsupport@us.panasonic.com.

     

  • Yes, those with only a battery storage system can be a part of the Power Manager and EnergyWise Home Battery programs

  • You can take the first step by finding an authorized EVERVOLT installer near you to help you with the process.

  • If you have additional questions, please contact your installer, utility or PanasonicEverVoltSupport@us.panasonic.com